(Policies & Payments apply to the Richmond Hill location only)
PRIVATE LESSONS POLICIES
Notice of absence must be received by our office at least 24 hours before the lesson time to qualify for make-up.
To report absence, please use the “cancellations” tab on our website (www.pro-music.ca), or send us an email (email@example.com). We will send you a confirmation email for your record.
Maximum of 4 make-up lessons per school year (Sept – June) will be granted for absences with 24 hours notice.
Failure to call before the 24 hour mark will result in a charge for the lesson; no make-up lessons will be granted.
All make-up lessons must be completed before July 15.
Missed lessons may only be rescheduled once.
Credits from student’s cancellations are non-refundable and may only be used towards make-up lessons.
Credits from cancellations by Pro-Music are refundable at the end of the semester.
One month notice is required to withdraw from the program.
An administration fee of $25 will be applied to tuition refunds for withdrawals one month before the first lesson.
Tuition is payable for the duration of the one-month period whether lessons are taken or not.
Credits from missed lessons are non-refundable upon termination. However, they may be used as tuition towards make-up or other lessons.
Pro-Music will charge a $15.00 fee on all cheques returned by the bank.
CANCELLATION DUE TO WEATHER
In case of class cancellations due to weather, we will NOT notify students individually. Please call us or visit our webpage (www.pro-music.ca) 2 hours before your lesson to confirm if classes have been cancelled.
SUSPENSION OF STUDENT
Pro-Music reserves the right to suspend students for non-payment of tuition, extreme absence or inappropriate conduct.
CANCELLATION OF INSTRUCTION
Pro-Music reserves the right to cancel any course or level of instruction at any time without advance notice or liability other than to refund tuition fees received for lessons cancelled due to such cancellation or closing.
Pro-Music reserves the right to provide supply teachers without advance notice.
Pro-Music reserves the right to provide supply teachers due to the cancellation of the original instructor without advance notice.
PICTURES TAKEN AT PRO-MUSIC
Pro-Music may use pictures taken at Pro-Music and/or Pro-Music functions in promotional materials, such as pamphlets, website and Facebook.
Option A: Monthly payment
Tuition for both first and second months are payable at registration.
Tuition of all following months is payable on or before the 15th day of the previous month.
Monthly post-dated cheques and pre-authorization credit payment options are available.
Option B: Full Sememster Pre-payment
Full semester payment is payable 2 weeks prior to the first day of each semester.
Fall Semester = September to January; Winter Semester= February to June
Customers who choose this method will get one free lesson per semester (excluding Summer Session).
*A one-time $15 registration fee applies to new students.
If your child is already learning music with us, any additional siblings that also join will receive a $1.00 discount per lesson. This same deal applies if you want to enroll your child in multiple musical programs.
If you refer a friend, relative, or anyone else who successfully enrolls with us, you will receive a $20 credit towards the tuition for next fall or winter term.
*Discount does not apply to theory lessons. Terms and conditions apply. Please ask the office for details.